How to record a meeting on Microsoft Teams

Microsoft Teams allows you to record the meetings you have in the platform either to review it later or to share it with someone else who couldn’t attend.

In this article you will learn how to record a meeting on Microsoft Teams in 2 simple steps and how to manage and share the recordings with other members of the organization.

  1. Once in a meeting click on the dots on the meting bar to open the more options menu
  2. On the menu click on Start recording

Once the recoding starts you and all the other participants will see a message at the top of the window informing that the meeting is being recorded and red dot is also added to the meeting bar.

Note: Meeting recordings are not included in the Microsoft Teams free plan.

How to manage meeting video record

Starting a recording is fairly easy but accessing the video and sharing it is tricky as all meeting recordings are automatically saved on Microsoft Stream, the intelligent Microsoft video platform.

To access the meeting recordings you can use Microsoft Teams or Microsoft Stream and each one will serve different purposes.

On Microsoft Teams the recording becomes available for all the participants on the meeting context as the image below illustrates.

To view the video you just need to click on the card which will open a popup with the video player, however this will only work for users that belong to the organization.

If you noticed the image has the context menu open, from it you can share the video with everyone in your organization, get a link for it or open it on Microsoft Stream.

If your meeting has included guest users they will be able to see that the recording is available but unfortunately they will not be able to play the video. This happens because Microsoft Stream does not support external users to the organization.

To share the video with the guests you need to first download it from Stream and then send it to users. To download a video do the following:

  1. Open Microsoft Stream – https://web.microsoftstream.com/
  2. On the menu click on My Content and then Meetings
  3. Look for the video you want to download and click on the
  4. Click on Download and you will get the mp4 video file

With the recording feature you don’t need to do meeting briefings to the colleges that were not able to attend, they will be able to watch it like if they were there whenever they have time to do it.


62 Responses to “How to record a meeting on Microsoft Teams”

  1. HERMINE

    April 2, 2020

    Your articles are great. Keep them up, please.
    Question – If guests cannot access Stream for viewing, how do you recommend we share the video. I have no budget for purchasing storage that supports Streaming. The file size is often too large for email attachment.

    Reply
    • João Ferreira

      April 2, 2020

      Hi Hermine,

      Thanks for your kind words.
      To share a video with a guest user I recommend you to do the following.

      1. Download the mp4 video from Microsoft Stream
      2. Go to the team where you have the guest users
      3. Upload the file to the document library of the team

      This way the guest users will be able to get access to the video and you don’t have to purchase extra storage or licenses.

      Hope this helps, have a nice day 🙂

      Reply
      • Trevor

        April 8, 2020

        Hi João,

        Once you have downloaded the mp4, can this be shared in other ways e.g. email, save to a thumb drive?

        Reply
        • João Ferreira

          April 8, 2020

          Hi Trevor, yes it can. By email it probably not work because the video files are usually very big.

          Reply
  2. Anne

    April 24, 2020

    Hi João,
    Thanks for the above article.
    I had a situation where after the recording there was a message “recording failed to upload” and I cannot open the file. Is there something that I failed to do?
    Your help is greatly appreciated.

    Reply
    • João Ferreira

      April 28, 2020

      Hi Anne,

      Recordings on Microsoft Teams are stored on Microsoft Stream, I’m not sure what might have been the cause for the error message but if you go to Stream you may find the original video under recordings.
      This article explain how to download the video Download video

      Hope it helps 🙂

      Reply
  3. Michelle

    May 29, 2020

    Question – when I did a recording with three people one of us is in a larger frame than the other two people. How does Teams determine who the gets the larger frame spot? The sizing stays consistent during the whole video. Is it dictated by who joined the meeting first? Is there any way to manipulate it?

    Thanks!

    Reply
    • João Ferreira

      May 29, 2020

      It might be different for each person in the call. It use to be the last person who spoke but now with the 3×3 layout I don’t know if it has changed.

      Reply
  4. Unknown

    June 16, 2020

    I am a student with an id given by my school. Our teachers record the class which eventually gets posted in meeting chat so for how many days can we access the recording?

    Reply
    • João Ferreira

      June 19, 2020

      Hi,

      The recording will be available to you until someone deletes it from Microsoft Stream.

      Have a nice day 😉

      Reply
      • Unknown

        June 19, 2020

        So we will have access to it until the teacher removes it. But whenever I try to watch the recording the screen always comes blank all the screen sharing is not recorded. Can you tell me why is this happening?

        Reply
        • João Ferreira

          June 19, 2020

          Have you tried to download the video to see if the same thing happens?
          If you are not able to download the video, go to Microsoft Stream and play it from there.
          The video should be available under meetings.

          To access Microsoft Stream you can use this url, https://web.microsoftstream.com/ and then authenticate with your scholl account.

          If the issue persists most likely there was an issue with the recording.

          Reply
  5. Jonessa

    June 19, 2020

    Hello Joao, can guest record meetings in Teams? I organized the meeting and when I clicked on the record meeting tab, yet it couldn’t be recorded.

    Reply
    • João Ferreira

      June 19, 2020

      Hi Joanessa,

      Guests or federated users can’t record meetings or calls.

      Have a nice day 🙂

      Reply
  6. Vinai

    June 20, 2020

    Hello Joao,

    I need to use Teams for a webinar but unable to do it as I don’t find the create webinar option.

    I tried to follow the steps available ol but nothing worked..

    Can I schedule a a normal Teams call and share the link to students if yes how many are allowed in one call??

    How can I record the session as I don’t find the recording option anywhere?

    Reply
    • João Ferreira

      June 20, 2020

      Hi Vinai, you can do it by scheduling a metting on Teams, the option is available in the calendar in the vertical menu. Mettings can host up to 250 attendees and once on the meeting you will have the option to record it. Hope this helps

      Reply
  7. Alice

    June 21, 2020

    Hi Joao,
    I’d like to organize and record Teams meeting with 10 people, my question is may I record their screen too?
    I mean, can I only see their faces (screen record) or I can have access to their PC screen’s content also? Or do I need that each person activate the function of screen sharing from their PC to do so?
    Thank you very much.

    Reply
    • João Ferreira

      June 21, 2020

      Hi Alice,

      In order to record others screens you must make them presenters in the meeting. Once they are presenters they will be able to share their screens (the user must start the screen sharing), but notice that only one screen can be shared at a time. Everything shared during the meeting will be captured into the recording.

      Hope this helps, have a nice day

      Reply
  8. Unknown

    June 22, 2020

    Someone else(a student) has made me an attendee so is there a way to remove being an attendee?

    Reply
    • Unknown

      June 22, 2020

      Or make that student an attendee as well?

      Reply
  9. Michele

    June 24, 2020

    Hi Joao,

    Your explanations are spot on and easy to follow- thank-you for that! My questions is: can we record in teams without starting a meeting? I have a bunch of training videos i need to make and it would be easy enough to be able to do so in teams if that is available, but i don’t see the record button unless i am in a meeting.

    thanks!

    Reply
    • João Ferreira

      June 24, 2020

      Hi Michele,

      You will need to do it from a meeting that is the only place where the record option is available, however since last month you can do the recording from Microsoft Stream and then download it and share it on Teams. The only down side is that each video can only have 15 minutes.

      Reply
  10. Alison

    July 2, 2020

    Hi!
    If I start a meeting, then after 5 minutes, start recording, will it only capture the recording from that point, or the whole meeting content?

    Many thanks!

    Reply
    • João Ferreira

      July 2, 2020

      Hi Alison,

      The recording will only start when you press the record button, everything prior to it will not be captured. Same thing when you stop the recording, after stopping it the meeting can continue without being recorded.

      Hope this helps, have a nice day 🙂

      Reply
  11. Polly

    July 3, 2020

    I am desperately trying to work out how to record – I don’t have that option on the ‘…’ button? Help anyone? Please!

    Reply
  12. Natalie

    July 8, 2020

    Hello, I have Microsoft Teams downloaded on my home laptop. I started a call with a friend and clicked on the three dots option but there no ‘record’ option listed.

    I also tried to ‘schedule a meeting’ from the side calendar option but it only allows me to select a title and time.

    I also tried to do a ‘meet now’ and it didn’t work either.

    Do you know what could be preventing me from doing it?

    Reply
    • João Ferreira

      July 23, 2020

      If you are not using the free version of Microsoft Teams and you don’t have the recording option it could have been disabled by the Administrator.
      I’m sharing an image of the setting in the Teams admin policy and the link to the official documentation.

      Hope this helps, have a nice day 🙂

      Reply
  13. Laila

    July 18, 2020

    Hi Joao! I upgraded my microsoft package to be able to access the recording option, however it is still not showing up!

    I’ve uninstalled and logged out multiple times but still not showing. Unsure what else to do!

    Any help would be appreciated

    Reply
    • João Ferreira

      July 23, 2020

      Hi Laila,

      If you are not using the free version of Microsoft Teams and you don’t have the recording option it could have been disabled by the Administrator.
      I’m sharing an image of the setting in the Teams admin policy and the link to the official documentation.

      Hope this helps, have a nice day 🙂

      Reply
  14. Murat SARGIN

    July 23, 2020

    Hi João!
    I have a problem with recording. It did not started when I click “Start recording”, or it stoped in a while without any notification. I continued the meeting assuming that recording was going on. When we finished the meeting, we saw that recording is only tiny part of it. During meeting, we only realize that recording sign is not a red dot but a white dot, with notification sentence like “recording is pending” or something. What is the fault?
    Thanks.

    Reply
    • João Ferreira

      July 23, 2020

      Hi Murat,

      Most likely was a service fault, recordings on Microsoft Teams are made in the cloud.
      Is not common to have issues with it but sometimes it happens. 🙁

      Have a nice day 🙂

      Reply
  15. Diego

    July 24, 2020

    Hi,

    We use Teams for meetings with the team and broadcast messages from management. We record those messages, but everytime we play them back , the recording shows a mosaic of all the participants instead of just showing the person speaking. This is not ideal as the playback doesnt covey the same message as when originally recorded (that is with the person speaking viewed in the whole screen) Is there any way to record a meeting with multiple participants (all mutted off) so the playback shows only the person talking, as when it was recorded, intead of showing the mosaic of participants?

    Thank you!

    Reply
    • João Ferreira

      July 24, 2020

      Hi Diego,

      Unfortunately that is how it works it will not take in consideration if you pin the video of a person or not.
      A workaround for this problem would be opening the camera app on the computer and then share the screen with the camera app to the audience, not optimal but this way the screen will be always recorded in full screen and the tiles will be at the bottom of the screen.
      Another way of doing it is pre-recording it with stream and them during the call you will share your screen and the computer audio with all the attendees, you can even record it if you want to capture the reactions in the little camera squares under the video.

      Let me know if this works for you or if you find any other workaround for the problem, I’m thinking about writing an article about this limitation.

      Have a nice day 🙂

      Reply
  16. Pia

    July 24, 2020

    Hi João,

    I own a Teams account that is part of a bigger corporation. I wonder why it is not possible for me to Record a Meeting (the button is disabled) and how I could enable it for future meetings. My final goal is to record a meeting with captions, so that I can save the transcript after the meeting.

    Thanks!!
    Pia

    Reply
    • João Ferreira

      July 24, 2020

      Hi Pia,

      Most likely your user on Microsoft Teams is being affected by a policy that disables the cloud recoding.
      I’m sharing an image of the setting in the Teams admin policy and the link to the official documentation.

      To get access to it you need to ask the administrator to change the policy for you.

      Hope this helps, have a nice day 🙂

      Reply
  17. Noemi

    August 5, 2020

    I am an executive assistant that is involved in meetings that I am sometimes not a organizer of the meeting and need to record for meeting notes. How can I record without being the organizer of the meeting.

    Reply
    • João Ferreira

      August 17, 2020

      Hello Noemi,

      In order to be able to record a meeting that you have not organized there are 2 things you need to guarantee:

      • Make sure the meeting organizer belongs to the same organization
      • Make sure you are a presenter in the meeting

      The option to record a meeting is only available to presenters, you can ask to the organizer or other presenters to make you a present during the meeting.

      Hope this helps.

      Reply
  18. ahmad

    August 6, 2020

    Hi João

    is it possible to record in ms teams on mac? I think am missing something, the record feature is not there!!

    Reply
  19. Ryan

    August 6, 2020

    Hi,

    Is there a way to record a Teams meeting using the views of the person recording the content? For example an external user is presenting a powerpoint presentation to the group and I have pinned that content to the main screen as well as another person speaking to it. Only 2 people on the main screen, the rest are along the bottom. However when the meeting is recorded and sent to Stream it records in a 4 box way. Need this fixed ASAP!

    Thanks for your advice.

    Reply
    • João Ferreira

      August 17, 2020

      Hi Ryan,

      Unfortunately there is not, the alternative would be to record your screen outside of Teams and then upload it to Stream.
      Stream now allows you to record your screen it might be a possible solution but you need to be aware of the legal implications it might have and Stream is limited to 15 minutes.

      Have a nice day 🙂

      Reply
  20. Mark

    August 8, 2020

    Hi Joao,

    I wonder if you can help? I would like to pre-record a Teams meeting (webinar) with a number of colleagues and have a number of slides displayed throughout. Once recorded we would like to ‘broadcast’ the meeting at a later specified date/time. When the pre-recorded meeting plays we would like the wider audience to be able to make comments / questions in the chat and enable the presenters to respond in real time to the chat?

    Is this possible?

    Many thanks

    Mark

    Reply
    • João Ferreira

      August 17, 2020

      Hi Mark,

      You can do it using a meeting or a live event all you have to do is record the meeting and then at a later time you play the meeting recording from your computer while sharing the screen with audio.

      Hope this helps

      Reply
      • Mark

        August 28, 2020

        Hi Joao

        Thanks for getting back to me, this is helpful.

        Can I ask how soon will a recorded meeting will be available? The recording will be 1 hour long.

        Thanks

        Mark

        Reply
  21. Harpal

    August 11, 2020

    Hi João

    Quick question why is the recording option only available to some users in Team even though everyone is given the same access?

    I can record the meeting in a Chat window however not in Teams meeting but my colleagues have the option to record in a Teams meeting!

    Also do you know why one gets an error message about video note downloaded on Stream!

    Regards
    Harpal

    Reply
    • João Ferreira

      August 17, 2020

      Hi Harpal,

      The meeting record option is only available to presenters, if you are an attendee you will not have this option.
      Can you provide more information about the stream video error?

      Have a nice day 🙂

      Reply
  22. Harpz

    August 11, 2020

    Hi João

    Quick question why is the recording option only available to some users in Team even though everyone is given the same access?

    I can record the meeting in a Chat window however not in Teams meeting but my colleagues have the option to record in a Teams meeting!

    Also do you know why one gets an error message about video note downloaded on Stream!

    Regards
    Harpal

    Reply
    • João Ferreira

      August 17, 2020

      Hi Harpal,

      The meeting record option is only available to presenters, if you are an attendee you will not have this option.
      Can you provide more information about the stream video error?

      Have a nice day

      Reply
  23. Joanna Griffin

    August 17, 2020

    Hi,

    I don’t get the MP4 format as an option when I download from Steam and when I upload to Teams, the file format isn’t accessible to guest users of Teams. The options I get are XSPF, M3U, M3U8 or HTML. Help!

    Reply
    • João Ferreira

      August 17, 2020

      Hi Joanna,

      I tried to reproduce your issue but with no luck.
      Can you please let me know what are the steps you are doing to download the video?

      Reply
      • Joanna Griffin

        August 17, 2020

        Hi, thanks for your quick response. I tap the three dots for more actions in Microsoft Stream, then click ‘download video’. Whether I choose the save or open options at the next step, I get the same options explained above. I get a pop up about ‘VLC’ being allowed to access my device (which I am allowing) and then it downloads without any problems. I can watch the recording via VLC media player but it seems that this is what denies me the MP4 option as when I go to the ‘media’ tab the option for MP4 isn’t there. Do I need to install a different sort of media player to get MP4 accessibility?

        Reply
  24. Lily

    August 26, 2020

    If you do not record a teams meeting, is there any way to retrieve it? Also does it automatically tell you that the meeting is being recorded? Could someone record a teams meeting without all of the participants knowing?

    Reply
  25. Mathijs

    September 1, 2020

    Hi!

    I just recorded a meeting of an hour, but the recording cannot be found under ‘My content’.
    How long does it take for a record to appear and to be available for watching?
    Or is it possible that it’s been saved to some place else?

    Reply
    • João Ferreira

      September 23, 2020

      The recording should appear in Microsoft Stream immediately even if it’s not yet ready to be viewed.

      Have a nice day 🙂

      Reply
  26. Robert Curl

    September 7, 2020

    I created an org using the Teams app and as admin I have the record function but how do I enable that for other participates?
    I want one of the people in the team to be able to host a meeting without me and to record that meeting.

    Thanks

    Reply
  27. Ang Tze Wen

    September 14, 2020

    Hi,

    I am a beginner in using the Microsoft team. I have been invited to a webinar on 16 September 2020 at 10am. However, there is some urgent matter need to solve on that timing and I unable to join the webinar. My plan is to record the webinar and watch it later after done the urgent matter. However, I not manage to find the recording option from the … button.

    Please advise how can I do in order to record the webinar.

    Thanks.

    Reply
    • João Ferreira

      September 23, 2020

      Hello,

      This reply is not in time for your webinar but it might help others with the same question as you.
      Recordings can not be scheduled ahead of time, recordings will only become available if someone during the meeting explicitly starts it.
      If the meeting was recorded and was hosted in your tenant you will be able to find it in Teams or in Microsoft Stream.

      Have a nice day 🙂

      Reply

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