How to send an email to a channel

Each team on Microsoft Teams has its own email that works as a distribution list, but did you know that each channel inside the team has also its own email?

Channel emails can be used by Team members to post content directly from email to the channel and this include not just the body of the email but also all the attachments.

How to enable the email integration

This feature must be enabled by your admin, if you have access to the Microsoft Teams Admin Center do the following:

  1. Open Microsoft Teams Admin Center
  2. On the Vertical Menu go to Org-wide Settings
  3. Scroll down to Email Integrations
  4. Turn On the option Allow users to send emails to a channel email address

Send an email to a channel

Sending an email to a channel is not rocket science and you will be able to do it with 3 simple steps.

  1. On Microsoft Teams go the channel you want to email
  2. Click on the and then Get email address
  3. Send an email to the channel address

Any attachment added to the email will be added directly to the document library of the team inside a folder Email Messages.

How to control the posts on the channel using the email

A Team owner you can restrict who will be able to post to the Team using this email.

  1. On Microsoft Teams go to the channel you want to restrict
  2. Click on the and then Get email address
  3. Click on advanced settings
  4. Select who can post to the channel using the email address

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6 Responses to “How to send an email to a channel”

  1. Volker

    February 7, 2020

    we allow the mails but we didn’t see the link “get email address”. do you have some ideas? is this feature maybe not available for germany or in the latest version?

    Reply
    • João Ferreira

      February 7, 2020

      Hi Volker,

      If the option is not available in your tenant it was disabled by the teams administrator. If you have admin permissions and want to enable it do the following:

      1. Open the teams admin central https://admin.teams.microsoft.com
      2. Go to Org-wide settings
      3. Open the Team Settings
      4. Turn on the allow users to send emails option as shown in the imageemail microsoft teams channel

      Hope this helps, have a good weekend 🙂

      Reply
  2. Daniel

    August 6, 2020

    Hi, how do I get the e-mail address of a channel, if I’m not a member of that team? I’m the Admin, but I don’t want to insert my user into the group, just want to know it’s general channel e-mail address. Is it somehow possible via PowerShell? Thanks!

    Reply
    • João Ferreira

      August 17, 2020

      Hi Daniel,

      You can only get it if you belong to the Team, if you try to do it with PowerShell you will get an error because you don’t have permissions to see the team channels.

      Have a nice day 🙂

      Reply
  3. Justin

    August 19, 2020

    Is there any way to show a notification once an email hits the channel? Difficult to know exactly when a new email message is posted on the channel. Ideally, the channel appearing in bold font would be a great indicator if there’s an unread post/email.

    I can achieve this manually by marking the message “unread” myself, however new messages routed to the channel do not give any visible “Unread” or “New Message” indicator.

    Hoping there’s a solution here. Email to Teams channel is a great feature, but it’s not very beneficial when trying stay on point with instant alerts.

    Reply
    • João Ferreira

      September 23, 2020

      Hi Justin,

      Unfortunately there is no solution for your issue yet.

      Have a nice day 🙂

      Reply

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